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FAQ

Tibajee FAQ — Simple answers to every question

From deposits to betting rules, payment methods to promotions — every question you might have about Tibajee is answered on this one page. Check here before reaching out to support.

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Everything is covered below in one place. Scroll down or use the search to find what you need.

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Bets & payments
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Answers to 7 Key Questions

Click on a question to expand the answer. Use the search box below to find a specific topic.

To view all promotions and bonus offers at Tibajee, click on the menu at the top Promotions Visit the page. All active offers are listed there in one place — welcome bonus, weekly reload, cashback, free spins and special match offers, all in one spot.

How often it's updated:
— Permanent offers (such as the Welcome Bonus and VIP Cashback) run all year round.
— Weekly offers refresh every Monday at midnight.
— Special match offers are added separately during major tournaments (e.g. IPL, World Cup).
— Flash offers occasionally run for 24–48 hours only — keep your notifications on so you don't miss them.

When you visit the Promotions page while logged in, offers assigned specifically to you will be highlighted separately. Before claiming any offer, check the expiry date and wagering requirements.

Odds on Tibajee are displayed in decimal format by default, In decimal format — which is the most straightforward format for users in Bangladesh.

A simple way to understand decimal odds:
Simply multiply your stake by the odds to get your total return — this includes your original stake.

Example:
— You bet ৳1,000 at odds of 2.50 → total return ৳2,500 (profit ৳1,500)
— You bet ৳500 at odds of 1.85 → total return ৳925 (profit ৳425)

The higher the odds, the less likely the outcome — but the bigger the reward. Odds between 1.01 and 1.30 indicate a strong favourite: lower returns but a higher chance of winning. Odds above 3.00 indicate an underdog — less likely to win, but the payout is much larger.

You can also switch to Fractional or American odds format from your Profile Settings.

Getting started with cricket betting on Tibajee is straightforward. Just follow the steps below:

Step 1 — Log in & deposit: Log in and make sure your balance has enough funds. If not, deposit via bKash, Nagad, or Rocket.

Step 2 — Go to the Sports section: From the Menu SportsClick on it. From the game list on the left, select "Cricket".

Step 3 — Select a match: A list of ongoing and upcoming matches will appear. Click on any match to see all available betting markets.

Step 4 — Select a Market & Odds: Match Winner, Toss Winner, Top Batsman, Total Runs, Over/Under — browse the available markets and pick your preferred one. Click on the odds you want and it'll be added to your bet slip.

Step 5 — Enter the amount and confirm: Enter the amount in the bet slip on the right (minimum ৳ 20). Your potential winnings will be displayed. Click "Place Bet" to confirm.

To bet on a live match, go to the "Live" tab — odds update in real time while the match is in progress.

Yes, Tibajee is fully available in Bengali — it was built with Bangladeshi users in mind. On most devices, the Bengali interface loads automatically by default.

Steps to change language:
1. Look for a language icon or a "Language" option at the top right of the page or in the footer.
2. Clicking on it will bring up a list of available languages.
3. Select "বাংলা" or "Bengali" — the page will refresh and switch to Bengali.

When logged in, this preference is saved automatically — no need to change it again next time. You can switch the language on the mobile app the same way: Settings → Language → Bengali.

Switching the language changes everything to Bengali — menus, buttons, notifications, and the support chat. If you write to Live Chat in Bengali, you'll get a reply in Bengali.

The minimum bet at Tibajee varies by section. Here's a quick breakdown:

Sports Betting:
— Single Bet: minimum ৳ 20
— Multiple bets (Accumulator/Parlay): minimum ৳30
— Live bet: minimum ৳20

Casino games:
— Slots: minimum ৳10 per spin
— Live Baccarat & Roulette: minimum ৳50 per round
— Live Blackjack: minimum ৳100 per hand

Maximum bet limit: Single sports bets can go up to ৳5,00,000 (even higher for VIP members). Limits may vary for specific markets — the maximum will be displayed on screen when placing your bet.

Starting with a small budget is a good habit — as you gain experience, you can gradually increase your stake size.

After a bet wins, your money comes through in two stages — first it's credited to your balance, then you can withdraw it.

Winnings credited to balance:
— Sports Betting: winnings are credited to your balance automatically within a few minutes after the match ends and the result is confirmed.
— slots or Casino: instant — your balance updates as soon as the round ends.
— Abandoned or cancelled matches: your stake is typically refunded within 24 hours.

Withdrawal timeframe:
— KYC-verified accounts: 15–30 minutes on average.
— During peak hours after a major match: 1–3 hours.
— First-time withdrawal (during KYC): 1–2 business days.
— Maximum: should never exceed 24 hours in any case.

To withdraw, the name on your account must match the name on your payment account. If they don't match, please contact support.

Tibajee supports the most popular payment methods in Bangladesh. Here's the full list:

Mobile banking:
— bKash: Deposits can be sent from both personal and merchant numbers. This is the most widely used method.
— Nagad: Send directly from the app with lower fees.
— Rocket (DBBL): The mobile banking service of Dutch-Bangla Bank.
— Upay: The mobile financial service of UCB.

Bank transfer:
— BEFTN or RTGS transfers from most Bangladeshi banks are accepted.
— Processing time: 1–2 business days (longer than mobile banking).

Important Note:
— Zero fees on deposits and withdrawals across all methods.
— Minimum deposit ৳200, minimum withdrawal ৳500.
— It's good practice to withdraw using the same method you used to deposit.

For more details Financial transactions View the page.
No questions found matching your search. Ask us in Bengali via Live Chat.

Beyond the FAQs: What Else You Should Know

A quick overview of Tibajee's key advantages.

Fully in Bengali

Menus, notifications, support chat — all in Bengali. No English needed. Tibajee was built from the ground up with Bangladeshi users in mind.

bKash – Nagad – Rocket

Deposit and withdraw easily via mobile banking — no bank account needed. Zero transaction fees and fast processing.

Cricket Betting

IPL, BPL, the World Cup, local matches — live betting is available across all cricket. Over 30 markets including Match Winner, Top Batsman, and Over/Under.

24/7 Support

If you can't find your answer in the FAQ, chat with us in Bengali via Live Chat — any time of day, any question. Average response time: 2 minutes.

Secure account

SSL encryption, unusual login detection and two-factor verification — your account is protected on three levels.

Regular Bonuses

From welcome bonuses to weekly reloads, monthly cashback, and tournament prizes — members enjoy offers all year round.

Tibajee FAQ — The most frequently asked questions

This FAQ page is built around the questions new Tibajee members ask most after joining. Most of them revolve around payment methods, betting rules and promotions — topics that can feel a little unfamiliar at first.

Many users wonder whether bKash deposits on Tibajee actually go through — and how long it takes. In practice, it's very fast; funds typically appear in your balance within 5 to 10 minutes. Issues only arise if the wrong number is used or the mobile network is weak, so double-check the number before sending.

Odds can seem a little confusing at first, but decimal odds are actually simple math — stake × odds = total return. That's all there is to it. Once you get used to it, you'll be doing the calculations in your head.

Cricket betting draws the most questions on Tibajee — which makes sense, since cricket is by far the most popular sport in Bangladesh. It's not just about picking the match winner; you can bet on the toss, the first wicket, runs per over, and many more markets. For beginners, the best advice is to start with the Match Winner market and keep your stakes small — it's the easiest way to get a feel for how it works.

One important thing about promotional offers — always read the wagering requirements before claiming anything. Many users claim a bonus just because they see "100% bonus" and then find they can't withdraw it straight away. This isn't a scam; it's standard practice across the industry. Once you meet the wagering requirements, any winnings from the bonus become fully withdrawable.

A lot of users aren't aware of the language option. Tibajee runs in Bengali by default, but if it ever loads in English for any reason, you can switch it back to Bengali from Settings. Once you've set it, it stays that way.

Withdrawal times are a common concern among new members. Your very first withdrawal takes the longest — this is because KYC verification requires identity confirmation. But once that's done, all future withdrawals process much faster. So be patient with your first withdrawal; from the second one onwards, you can expect the funds within 15 minutes.

If your question isn't answered on this FAQ page, ask us in Bengali via Live Chat — support is available 24 hours a day. And Financial transactions and Promotions You'll find more detailed information on the page.

Ask via Live Chat

Can't find your answer in the FAQ? Reach us via Live Chat in Bengali, available 24/7. Average response time is under 2 minutes — no login required to start chatting.

Financial Transaction Details

Full details on deposits, withdrawals, payment methods and limits Financial transactions can be found on the page.

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